Privacy Policy

Last updated: July 16, 2026

Lumara ("we", "us") operates lumaraclo.com. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our site, make a purchase, or communicate with us.

Information We Collect

  • Contact details — name, shipping and billing address, email address, and phone number.
  • Order information — items purchased, payment details (processed securely by our payment providers; we never store full card numbers), and transaction history.
  • Device and usage information — IP address, browser, and how you interact with the site, collected via cookies and similar technologies.
  • Communications — information you provide when you contact us.

How We Use Your Information

  • To provide our services: processing orders, payments, shipping, returns, and customer support.
  • To send marketing communications by email or text message, where you have opted in.
  • To protect against fraud and keep the site secure.
  • To comply with legal obligations.

How We Share Your Information

We share personal information with service providers who help us operate the store — Shopify (our e-commerce platform), payment processors, shipping and fulfillment partners, and marketing platforms that send our communications on our behalf. These providers use your information only to perform services for us. We may also disclose information to comply with applicable law or valid legal process.

SMS/Text Message Marketing

By opting in to receive text messages from Lumara (for example, by providing your phone number at checkout or in a sign-up form and agreeing to receive texts), you consent to receive recurring automated marketing and informational text messages at the phone number provided. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to any message to opt out, or HELP for assistance. See our Terms of Service for full text-marketing terms.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all categories of information described above and will not be shared with, or sold to, any third party.

Cookies

We use cookies and similar technologies to run the site (such as keeping items in your cart), understand how the site is used, and support our marketing. You can control cookies through your browser settings.

Your Rights

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of the personal information we hold about you, and to opt out of certain sharing for targeted advertising. To exercise any of these rights, contact us using the details below. You can unsubscribe from marketing emails via the link in any email, and from texts by replying STOP.

Data Retention & Security

We keep personal information only as long as needed for the purposes described above or as required by law, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.

Children

Our site is not intended for children, and we do not knowingly collect personal information from children.

Changes

We may update this policy from time to time. We will post the revised version on this page and update the date above.

Contact Us

Questions or requests about this policy: email vinaymusunuri3@gmail.com.